Process Mining - choosing the right software and team mix as success factors

Enlightning article by Philip Schreiber/ PPI AG, including a use case presentation of process mining using the example of claims management with process.science. Very well worth reading: Click here to read the full article

Quintessence:

"When selecting the optimum process mining solution for your organization, it is less important to integrate it directly into automation suites, but rather to be compatible with the company's business and technical infrastructure. The system must acquire its data for the event log with as little effort as possible andthe process reporting must meet the requirements of the user by providingoptimal analysis options." 

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