Our Approach

From the first data setto insights that drive performance

Insights Drive Performance is more than our claim. It describes how we work. We connect your systems, analyse how your processes really run and stay until an insight has turned into action.

See the method

How we work

Built into your Microsoft world,not next to it

Many companies already run on Power BI and Microsoft. That is why Process.Science comes in two forms and both integrate into Microsoft Fabric. Your teams keep working in the tools they know.

Showing a purchasing process within a dashboard and root causes for price changes.

Included not invoiced

Consulting days come with most of our packages. You do not buy help separately when a question turns out to be bigger than a support ticket.

The same people, from day one

The team that sets up your first process is the team you talk to a year later. Nobody hands you over to a delivery unit that has never seen your data.

We know the product, not just the method

Forcing departments to leave their familiar Power BI ecosystem drastically reduces acceptance and usage of new tools.

Connect.Analysis.From Insights to Action.

An insight only drives performance when it leads to action. That is why our method does not stop at the analysis. Three steps that build on each other, each one ending with something you can use.

Your data, ready for analysis

We connect your source systems and create the first event log together with you.

What we do:Set up the connection and build the event log with our Data Preparation Tool, using templates for common processes.

What you bring:Access to the data and one person who knows the process.

What you get:A clean event log that refreshes on schedule.

See how the process really runs

We reconstruct your process from the data and examine it with the proven techniques of process mining.

What we do:Process discovery shows the real flow and its variants. Conformance checking finds deviations from your target process or from rules such as the four-eyes principle. Enhancement adds waiting times, bottlenecks and costs and ranks the causes behind them.

What you bring:Your domain experts. The data shows what happens, process knowledge explains why.

What you bring:One owner and one date for every measure.

An insight counts when something changes

A report shows what happens. Performance improves when someone acts on it. We take this last step together with you.

What we do:Calculate the potential from the affected cases and their time or cost, turn findings into clear hypotheses („If we change X, Y improves“) and rank measures by impact and effort, quick wins first.

What you bring:One owner and one date for every measure.

What you get:A roadmap ranked by value and alerts that show whether a measure works or the process drifts again.

After the Proof of Concept

Three packages thatgrow with you

From a first team to company-wide use. Every package can run on premise, in your own Azure tenant or hosted by us. The packages differ in users and the consulting days you get each year.

Basic
For a first team. Includes setup and technical support, no consulting days.

Enterprise

For company-wide use. Personal account manager and 30 consulting days per year.

Advanced

For several teams. Personal account manager and 15 consulting days per year.

You use the consulting days for what moves your project forward: help with the data export, bringing new processes into the tool, training and enablement for your teams and process optimisation including what-if analyses. Additional consulting can be booked at any time.

Requirements

Less than you think

You do not need a finished event log, a data science team or a modelling project. We create the first event log together with you.

Access to the data of the system behind your process, typically your ERP. A few tables are usually enough.

One process to start with, for example purchase-to-pay or order-to-cash.

A small core team: a domain expert who knows the process and an analyst who knows the data, working in tandem. With the right skills, one person can cover both roles.

From analysis to decision

What happens after you know?
Finding the bottleneck is the easier half. The harder one is knowing what to change, and what it would be worth.

We analyse with you

Our consultants sit in the analysis rather than sending a report. Your people know the process, we know where to look and the combination gets there faster than either alone.

What-if, before you commit

What happens to throughput if that approval step goes away? What does it cost if one supplier keeps missing the date? We model the change on your own process data before anyone changes the process.

Prioritised, not listed

What comes out is not a catalogue of findings but an order: what to tackle first, what it affects and what it is worth.

Any more questions?

Questions we get asked

The answers before the first conversation.

Do we have to buy consulting separately?

Usually not. Consulting days come with most of our packages, so the first questions and the first process are already covered. If a project grows beyond that, we agree on the additional days before anyone starts working.

Do you also consult on other process mining tools?

No. Our consulting comes with our solution, because that is where we are actually better than a general consultancy: we know the product from the inside and can change it if your case requires it.

Who does the work, you or we?

Both, and that is the point. We bring the method and the tooling, your people bring the knowledge of the process. In the first process we do more, and in the third you do, because by then your team has the routine.

How long until we see the first results?

The proof of concept is designed to answer that question with your own data rather than with a promise. We set the solution up in your environment and you have 30 days to judge it on your processes.

What if we need help beyond analysis?

Implementing change in the organisation and running the platform are not ours. We work with partners for both and make the introduction.

Process.Science Platform

Our Approach

Simple

No Risk

Seamless integration

Infinite Datasources

process.science Process optimization

Understand processes and optimize them immediately

Machine monitoring of process automation

Overview of your process efficiency

Identification of potential for process innovation

Real-time results analysis of process improvements

Embedded in your business intelligence systems

From the first data setto insights that drive performance